Medical Insurance

Hospital & Surgical

Complete the claim form fully and provide all supporting documents to ensure timely processing of your claim.
Inform us of any changes in your address or contact numbers to avoid misdirected correspondences and delays in the processing of your claim.

You must support your claim with documents otherwise you may not be able to claim under your policy.
If you have made any false or fraudulent statements or held back or falsely stated any material fact whatsoever, your claim may be refused.

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Instructions

How to claim?

Download a claim form and send to our office or email us at [email protected]
Notify Sompo within 30 days of the happening of an event likely to give rise to a claim.

Hospital & Surgical Claims

What documents do I need to submit?

Fully completed claim form
Medical reports / In-patient Discharge Summary (IDS) form
Original medical bills and/or certificates
Any original receipts to evidence payment
Any other documents to substantiate your claim
Any documents received from third parties

We will request for the Medical Certification form to be completed by the attending doctor if we need more information.

Foreign Worker Medical Claims

What documents do I need to submit?

Fully completed claim form
Medical reports / In-patient Discharge Summary (IDS) form
Original medical bills and/or certificates
Any original receipts to evidence payment
Any other documents to substantiate your claim
Any documents received from third parties
Police report if applicable

We will request for the Medical Certification form to be completed by the attending doctor if we need more information.

Motor Claims Service Providers

Use our online maps to easily search and locate the nearest Authorised Workshops and Accident Reporting Centres to you now.

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