Home Insurance

Coverage

Premium

Insured Perils shall mean the following

• Fire, lightning, thunderbolt or subterranean fire, explosion
• Damage by aircraft or other aerial devices dropped therefrom, falling television or radio antennae, falling trees, impact by road vehicles
• Bursting or overflowing of a domestic water tank, apparatus or pipe
• Theft by actual forcible & violent entry
• Earthquake or volcanic eruption, hurricane, cyclone, typhoon or windstorm
• Riots, civil commotion, strikes, malicious damage
• Subsidence or landslip caused by flood only but excluding the first S$10,000 or 10% of claim cost whichever is greater
• Smoke damage

Eligibility

• Any Individual or corporation who owns a flat, apartment or landed property in Singapore that is constructed of brick, stone or concrete and roofed with concrete slate tiles, and/or other incombustible materials and is occupied solely for residential purposes.

• Foreign property owners must provide a Singapore address for correspondence

• Premises to be insured is not occupied or used as a worker’s living quarters.

Exclusion

• Home Bliss only covers property used for residential purposes.
• Please refer to policy wordings for all exclusion

FAQs

Who can purchase the HomeBliss policy?

Any individual or corporation who owns a flat, apartment or landed property in Singapore that is constructed of brick, stone or concrete and roofed with concrete slate tiles and/or other incombustible materials and is occupied solely for residential purposes. For foreign property owners, there must be a Singaporean address for correspondence 

How do I apply for Auto-renewal Policy?

You need to complete a separate Application from for Interbank GIRO and submit to our office. It takes approximately one month for the bank to process and approve the application. We will write to notify you of the outcome from the bank.

If application is successful, premium deduction will be made in the month preceding the month of your policy expiry.

In the event the GIRO application is not successful, a new application form will need to be submitted.

How do I decide on the sum insured for building and contents?

For Building, the sum insured should represent the cost of rebuilding. You can engage professional advice from a qualified surveyor. For Contents, the sum insured should represent the cost of replacing the same item when new.

I have noticed a wet patch on my laminated flooring in the bedroom and the patch is enlarging over time. The contractor has advised that the floor has to be hacked in order to trace and repair the water seepage. Will the policy pay for such expenses?

Yes, we will pay for the reasonable cost for removing and replacing any part of the Building that is necessary to find and repair the source of the leak up to S$5,000 per event and in the aggregate for the period of insurance subject to

• property has been continuously insured under HomeBliss policy for 6 months or more;
• building is not older than 20 years old;
• you will bear a share of 20% of expenses incurred or S$100 each and every loss whichever is the higher.

If water from a burst pipe in the common corridor outside my apartment unit flows into my home and damages my floor and contents, will I be able to make a claim under the policy?

This is an accidental damage which is covered under the Enhanced Home Cover. The Standard Home Cover will not cover this situation as the burst pipe is outside of your Insured Dwelling.

A fire that broke out on the void deck of my apartment block has caused my unit to be covered in thick black smoke, even though the fire did not spread to my unit . Can i claim for smoke damage to my unit under my HomeBliss Policy?

This is an accidental damage which is covered under the Enhanced Home Cover. The Standard Home Cover will not cover this as the smoke was not from a faulty cooking within the Insured Dwelling.

What is this Free Look Benefit? Will I be entitled to premium refund if I need to cancel the policy?

Enjoy 14 days ‘Free Look’** from the day you receive your insurance policy. If the policy is not suitable for you, you can arrange to cancel your policy within this period and receive full refund on the payment made, no questions asked! Beyond the ‘Free Look’ period, we will refund you the balance premium after deducting our customary short-term premium or minimum premium provided no claim has been made under the policy.

**This is not applicable to renewals

Important Notice

Statement Pursuant to Section 25(5) of the Insurance Act. You are to disclose on this Proposal Form fully and faithfully all the facts which you know or ought to know, otherwise the policy issued hereunder may be void. The liability of the Company does not commence until this proposal is accepted.

With effect from 1 May 2005, the following clause shall apply.

Payment Before Cover Warranty (1 May 2005)

1. Notwithstanding anything herein contained but subject to clauses 2 and 3 hereof, it is hereby agreed and declared that the total premium due must be paid and actually received in full by the Company (or the intermediary through whom this Policy or Bond was effected) on or before the inception date ("the inception date") of the coverage under the Policy, Bond, Renewal Certificate, Cover Note or Endorsement.

2. In the event that the total premium due is not paid and actually received in full by the Company (or the intermediary through whom this Policy or Bond was effected) on or before the inception date referred to above, then the Policy, Bond, Renewal Certificate, Cover Note and Endorsement shall not attach and no benefits whatsoever shall be payable by the Company. Any payment received thereafter shall be of no effect whatsoever as cover never attached on the Policy, Bond, Renewal Certificate, Cover Note and Endorsement.

3. In respect of coverage with "Free Look" provision, the Insured may return the original policy document to the Company or intermediary within the "Free Look" period if the Insured decides to cancel the cover during the "Free Look" period. In such an event, the Insured will receive a full refund of the premium paid to the Company provided that no claim has been made under the insurance.

The Building

Insured Building

• is constructed of brick, stone or concrete and roofed with concrete slate tiles and/or other incombustible materials and in respect of the risks to be covered no loss, damage or liability has arisen within the last twelve months.
• has never been declined insurance or policy cancelled or renewal refused or subject to special terms;
• is not unoccupied nor used as a workers' living quarters.

The total value of jewellery, watches, antiques, paintings, furs, works of art, curios, stamps or coin collections, items of gold, silver or platinum or other precious metals and other collectable property should not exceed one-third of the Household Contents Sum Insured in the aggregate and S$2,500 per article.

Worldwide Personal Effects Cover

• Articles exceeding S$2,500 must be accompanied by receipt / valuation.
• Personal effects shall mean articles of personal use designed specifically to be worn or carried e.g. clothing, jewellery, watches, camera equipment, etc. Exclude money, mobile phones, pagers, portable computers/diaries & items which are used in connection with any business profession or employment, as well as items insured under a separate policy.
• Mobile phones, pagers, portable computers / diaries and the like may be referred to our office for separate quotation.

Pet Dog

• The dog(s) insured in the policy are in good health and condition and have not suffered from any illness/disease or injury which makes the dog(s) an abnormal risk. Coverage is only valid for pet dogs aged 3 months to 5 years old and are registered with the Agri-food '&' Veterinary Authority of Singapore.
• The dogs are not used in connection with any trade, business or breeding and no property damage or third party bodily injury was caused by the dog(s) in the last 3 years.

Personal Data Protection Clause

I/We acknowledge and agree (in case of corporate policy, I represent that I have obtained the consent of the individuals in relation to this policy) that Sompo may collect, use, disclose and/or process my/our personal data (in case of corporate policy, personal data of individuals in relation to this policy) in accordance with the Personal Data Protection Act 2012 for the purposes and uses described in Sompo's Privacy Policy (including the provision of protection, services related to this insurance policy, screening activities in accordance with legal/regulatory obligations/risk management procedures). This may include disclosure to Sompo's business partners, intermediaries, third party service providers and industry associations. Sompo's Privacy Policy can be found at www.sompo.com.sg

I/We consent to receive marketing and promotional information from Sompo (e.g. via email, mail, SMS, etc.). I/We understand that I / We can withdraw or manage my/our consent to receive marketing and promotional information at www.sompo.com.sg

I/We am/are aware of and agree to abide by the Policy terms, conditions and exclusions and confirm that the information given in this application/form is true, accurate and complete.

Policy Owners’ Protection Scheme

This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact your insurer or visit the GIA/LIA or SDIC web-sites (www.gia.org.sg or www.lia.org.sg or www.sdic.org.sg)

Dear Valued customers,

To help ease the financial strain due to the COVID-19 pandemic, Sompo offers Installment Payment Plan(IPP) for new personal lines and Spectra policy purchase or renewal of such policy with us. This is to ensure our customer’s insurance protection remains uninterrupted during this difficult period.

Easy!

• Applicable for both new business and renewals
• IPP is part of our Online application and Renewal process
• 6 or 12 months installment using DBS & POSB Master/Visa credit card, for premiums $500 or more

We hope with the assistance provided, we can come out of this storm together.