Business Operating Hours

Mondays to Fridays, 8.30am to 5.30pm (excluding Public Holidays)

Our Address

Sompo Insurance Singapore Pte. Ltd. 
50 Raffles Place, #03-03 Singapore Land Tower, Singapore 048623
Co. Reg. No.: 198905490E | GST Reg. No.: M200903196

Locate Us

Emergency Assist Numbers


(65) 6532 2522*

Travel assistance
- Pre-trip information, Embassy Referral, Lost Luggage Assistance, Lost Passport Assistance, Interpreter Referral, Legal Referral.
Medical Assistance
- Medical Advice over the telephone, Medical Service Provider Referral, Arrangement of Appointments with Doctors, Arrangement of Hospital Admission, Monitoring of Medical Condition During Hospitalization, Arrangement of Emergency Evacuation of Mortal Remains.

Cashless outpatient service in Japan
For trips to Japan, please call the 24 hour emergency hotline to activate cashless outpatient service in Japan.

PA Star

(65) 6532 2522

Travel assistance
- Including Pre-trip information, Lost Luggage Assistance.
Medical Assistance
- Including Emergency Medical Evacuation and Repatriation, Doctor referral.

Private Car (Comprehensive Cover)

(65) 6226 3323

Preferred Workshop Plan
Authorised Workshop Plan
ExcelDrive Prestige Plan
ExcelDrive Gold Plan
ExcelDrive Focus Plan

Specialist from 24 Hours Mobile Accident Response Service (MARS) will :
- Arrive at the accident scene anywhere in Singapore within 20 minutes
- Assist to take photographs of the vehicle involved
- Assist the driver to complete the accident statement and arrange for e-filing to General Insurance Association of Singapore (GIA) within 24 hours
- Arrange towing service if necessary to the nearest ExcelDrive Workshop

Motor (All Other Plans)

(65) 6461 6555

Third Party Fire & Theft
Third Party Cover

- You may contact us for towing assistance. Please note that tow charges are not claimable.


(65) 6221 3393

- Locksmith Assistance, Plumbing Assistance, Pest Control Services, Electrical Assistance and Air-conditioning Engineer Assistance

Medical Insurance

(65) 6461 6555      (65) 6532 2522* (Overseas)

- For Cashless Admission to Hospitals, call (65) 6461 6555 (Mon to Fri, 9am to 5pm, excluding Public Holidays) to obtain a Letter of Guarantee.
- For 24-Hour Emergency Travel Assistance Services, call (65)6532 2522*

*When overseas, inform the operator that you would like to place a collect call, or call on reverse charge basis.

Commercial Property

Commercial Liabilities

Construction & Engineering

EMERGENCY SERVICES (Available after office hours)

FortisCor Adjusters Pte Ltd
3 Phillip Street #11-02/03
Royal Group Building
Singapore 048693
Tel: (65) 8666 8631

Marine Cargo

Marine Liability

Pleasure Craft

EMERGENCY SERVICES (Available after office hours)
FormTeam Consultancy/Adjusters Pte Ltd
- Mark Lee 9001 5289

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Date / Time: 7/20/2024 4:47:23 PM