Medical Expenses Claims

How to quicken your claim assessment?

• Medical and TCM bills must indicate a breakdown of the expenses incurred (consultation and medication prescribed).
• Submit all original medical bills or doctor’s memo.
• The medical condition being treated must be clearly stated, especially for claims made under extended benefits. The diagnosis should state clearly what the treatment is being sought for, example, food poisoning, insect bites or a specific infectious disease if you are making a claim under these extended benefits.
• Final hospital bills for hospitalization claims.
• The policy will not pay for health supplements or cosmetic items whether prescribed by the medical practitioner or not.

We will request for the Medical Certification form to be completed by the attending doctor if we need more information.

Weekly Income Benefits Claims 

What documents do I need to submit?

• Original medical certificates
• Medical certification / Doctor’s memo stating nature of injury
• Latest pay slip on letterhead or duly certified by employer
• Other evidence of remuneration which must be duly certified

Baby Bonus Claims

Useful Notes

• Both parents must be covered under the same policy
• The policy must be continuously insured with Sompo for at least 12 months
• Cover is limited to 2 claims per policy year

What documents do I need to submit?

• Copy of birth certificate

Death / Permanent Disablement Claims 

What documents do i need to submit?

• Fully completed claim form
• Medical certification and/or doctor’s report certifying the nature of the injury and the latest status of the condition
• For death claims please provide police report, death certificate and coroner’s report
• Letter of Administration / Probate document as necessary for death claims